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These General Conditions of Sale, as given below, shall apply exclusively in Italy governing our offers/sales of Products (or Goods, which can be used interchangeably throughout the text of these Conditions) on our website www.somethingbydanahesse.com.
These General Conditions of Sale are prepared in the Italian, English and Russian languages. In case of any discrepancies or inconsistencies in the text between the languages listed, the Italian version shall prevail in any case.
1. Mandatory General Information
Pursuant to and for the purposes of articles 7 and 12 of the Legislative Decree no. 70 of 9.4.2003, the following information is communicated to users: the provider of the Services object of the General Conditions is Pole Dance Area di Sgambellone Loredana, with registered office in Via Francesco Paolo Michetti 16, Milano C.F. holder SGMLDN74B64L219L, VAT no. 08953260018; registered with the Revenue Agency and transmitted to the Companies’ Register of Milano, Italy.
Any request for information can be forwarded to our customer service at the above address or to our e-mail address info@somethingbydanahesse.com.
2. Iscrizione
2. Registration
2.1 Registration on somethingbydanahesse.com is free of charge. To register, you must complete the registration form available at www.somethingbydanahesse.com and provide at least your e-mail address and your personal registration password.
2.2 Registration is only available to the physical persons of legal age or older, who access the service for purposes that are outside their trade, business or profession.
2.3 Each user can make a single registration. Any multiple registrations by using the same e-mail address will be rejected.
2.4 The user guarantees that the information provided during the registration procedure is complete, correct and true. The user agrees to hold Pole Dance Area harmless from any obligation to pay compensation, penalties arising from or in any way related to the violation of the rules of registration by the user. The user is exclusively responsible for the access to the website by means of his/her registration credentials and is directly responsible for any damage or prejudice caused to Pole Dance Area or to third parties by improper use, loss, undue appropriation by others or by the lack of protection of adequate privacy of his/her registration credentials.
All transactions carried out using the Registration Credentials are deemed to have been carried out by the User to whom the Registration Credentials relate.
2.5 By registering on the Website you agree to receive communications from somethingbydanahesse.com (including but not limited to our e-mails announcing the start of new products). You can contact us at any time, if you opt not to receive any further communications. However, this will not affect your access to our website.
2.6 Pole Dance Area reserves the right to refuse, at its sole discretion, the registration of a User. Pole Dance Area also reserves the right not to accept orders, from whoever they come from, that are abnormal in relation to the quantity of products purchased or the frequency of purchases made on the Site, as well as in relation to the improper or suspicious use of gift vouchers.
2.7 Users may cancel their registration at any time by sending an email to info@somethingbydanahesse.com
3. Terms and Conditions of Purchase
3.1 The offers published on somethingbydanahesse.com are available for a limited time and with a limited number of products. The validity date of the offers is indicated on the Website.
3.2 All prices shown on somethingbydanahesse.com are in Euros (€) and include VAT. Shipping costs are explicitly indicated and are also inclusive of VAT.
3.3 Pole Dance Area reserves the right to refuse orders from those users who do not provide sufficient guarantees of solvency or with pending disputes with Pole Dance Area.
3.4 The prices of products may be subject to updating. The user is required to ascertain the final sale price before completing the purchase through the relevant order form.
4. Right of Withdrawal
4.1 The buyer has the right to withdraw from the contract stipulated in accordance with the terms of these general conditions, without any penalty and without specifying the reason, within ten (10) working days from the day of receipt of the goods by the buyer, pursuant to Articles 64 and following of the Consumer Code (Legislative Decree 22.07.2005 no. 206). The right of withdrawal is exercised by sending, within the deadline, a communication which must contain the name of the applicant, code and description of the article, details for making the refund and which must be sent by registered letter with acknowledgment of receipt to this address: via Francesco Paolo Michetti, 16 20158 Milano.
The communication can also be sent, within the same term, by telegram or e-mail to info@somethingbydanahesse.com
The address to which the returned product is to be sent may differ depending on the product and will be communicated to the user once the aforementioned communication has been received.
4.2. Buyers wishing to take advantage of the right of withdrawal must return the goods by sending them back within a period not exceeding ten (10) days from the date of receipt. The costs and risks associated with the return of the products shall be borne by the buyer, who shall send them in a secure form with the necessary guarantees to ensure that the returned products arrive in perfect condition. The only costs payable by the buyer for exercising the right of withdrawal under this article are the transportation costs of sending the goods to the seller.
4.3. The return cannot take place under any circumstances if the products supplied have clearly been used. The products must be returned with the appropriate protection, in their original packaging, in perfect condition (neither damaged nor soiled), with all accessories, instructions and any documentation provided by the Seller.
4.4. IMPORTANT: The right of withdrawal is not applicable to custom-made items, such as clothing and any other customized product produced for the customer. For this reason, such products cannot under any circumstances be returned.
5. Refunds
5.1 The money refund to the User, following the exercise of the right of withdrawal, will be activated by the Seller in the shortest time possible and in any case within thirty (30) days from the date on which the Seller became aware of the exercise of withdrawal, after checking that it has been properly executed and the returned products have been accepted by the Seller.
6. Guarantee of conformity of the products
6.1 The descriptions of the products offered by Pole Dance Area are based on the information provided by the suppliers. However, the information provided on each product, as well as its photographs and films, are published for guidance purpose only, as are all trade names, trademarks or distinctive symbols of any kind contained in the pages of the site.
6.2 Pursuant to articles 128 – 135 of the Consumer Code, any product with manufacturing defects enjoys the same conditions as those provided for by the regulations on the right of withdrawal.
7. Payments
7.1 The payment for purchases is made by one of the methods indicated in the order form.
7.2 For greater security only the payment service provider used by somethingbydanahesse.com has access to the card details used by Buyer for payment and somethingbydanahesse.com has no access to or storage of such data.
7.3 If the payment is refused by the Payment Service Provider, the order will be automatically cancelled.
8. Shipping
8.1 The products for which the order has been accepted by the seller will be delivered to the address indicated by the buyer in the purchase order, by courier.
8.2 The cost of shipping is borne by the buyer, according to the rates and costs indicated at the time of purchase.
9. Liability
9.1 Pole Dance Area is not responsible for damages, of any nature whatsoever, deriving from the installation and/or use of the product in an improper manner and/or not in conformity with the instructions provided by the manufacturer as well as in case of damages deriving from fortuitous events or force majeure.
9.2 Pole Dance Area will not be liable in case of loss of revenue, profit, data or for any other indirect damage of any nature arising from or in any way connected to the contracts subject to the General Conditions.
9.3 The liability of Pole Dance Area, in any case, shall not exceed the total value of the purchase order.
10 Suspension of Service
10.1 Pole Dance Area reserves the right to temporarily suspend, without prior notice, the provision of the Services for the time strictly necessary for the technical interventions necessary and/or appropriate to improve the quality of the Services.
10.2 Pole Dance Area may, at any time, interrupt the provision of the Service if there are justified security reasons or breaches of confidentiality, in which case it will inform the User.
11 Applicable Laws
These General Conditions of Sale are governed by the Italian law and in particular by Legislative Decree n. 206 of 06 September 2005, on the Consumer Code, with specific reference to the regulations on distance contracts and by Legislative Decree n. 70 of 09 April 2003 on certain aspects concerning electronic commerce.
12 Amendments
These General Terms and Conditions of Sale may be amended from time to time, also in consideration of any regulatory changes. The new General Terms and Conditions of Sale will be effective from the date of publication on the somethingbydanahesse.com website.